Orders placed before 2:00PM EST will be shipped the same day - Monday through Friday.
Free shipping is available for orders going anywhere in the United States including, Alaska, Hawaii, Guam, and Puerto Rico.
International Orders: We offer worldwide shipping through UPS and DHL.
Black Scorpion Gear Return/Exchange Policy
We offer a 30 day return policy on all unused gear for a full refund, no questions asked. Returns requested after 30 days are only eligible for a replacement of the same item. Gift cards and Special Orders and Non-Refundable. You can initiate your return request at: bsog.myreturnscenter.com
• Returned custom holster colors are subject to a 15% restocking fee.
• Items that are not returned in original condition are subject to a 15% restocking fee.
• International orders are not eligible for free returns.
Once we receive your order and it is inspected, we will notify you via email that we have received your return and approval or rejection of your return. If you are approved, your refund will be automatically processed and a credit will be applied to your original method of payment. (Credits may take up to 5 business days to reflect on your account).
We will replace any holster that is found to be defective or damages, for the life of the holster. Please initiate your return at: bsog.myreturnscenter.com
If you need to exchange your holster due to an ordering/shipping issue, please initiate your exchange within 60 days of your purchase at: bsog.myreturnscenter.com
Customer satisfaction is our priority. If any of our products fail due to defective parts or workmanship, we will replace it for you at no cost. Contact us for an RMA # and ship the product(s) to the address listed below. The warranty does not cover any failures attributed by abuse, mishandling, failure to use as intended, altercations or accidents. In the event that the product(s) can be repaired, we will do so at no additional cost. Warranty claims should be accompanied by the original sales receipt or proof of purchase.
Black Scorpion Gear
10218 NW 50th St
Sunrise, FL 33351
Black Scorpion Gear proudly supports our Military, Law Enforcement Officers, and First Responders. We are thankful for your service and contributions which is why we offer a standing policy to provide a discount to all of our Military Service Men and Women, as well as to our Law Enforcement Officers, Firefighters, and First Responders. The process is simple. Verify your eligibility below and we'll provide you with a discount code instantly.
Law Enforcement Discount, First Responders Discount, LEO Discount
I had such good service from Nestor, what a star employee. He put the customer service back in service!